CEBA has been extended to October 31, 2020 and call center #

CEBA has been extended to October 31, 2020, making the program accessible longer to Canadians. If you have already applied for CEBA and have questions, please contact the new CEBA Call Centre at 1-888-324-4201 to receive a status update on your CEBA application. The CEBA call centre is open Monday to Friday from 8:00 am to 9:00 pm EST and can address the following types of questions:

  • What is the status of my application?

  • Why was my application declined?

  • Why was my submitted document rejected?


The new CEBA Call Centre is experiencing significant call volumes. We are monitoring wait times very closely to adjust our ability to deliver a better customer experience. We will be ramping up our capacity to deliver a better call-in experience, and apologize for any inconvenience. We ask for your understanding as we adjust to respond as quickly as possible and want to assure you we are committed to supporting you despite these delays.

Jane Zhao